FEEDBACK POLICY

 

 
 
POLICY
 
We strive to make sure our customers are 100 percent happy with their transactions. If you feel we have not done this, Please contact us.
 
We leave positive feedback automatically for all customers who have left us positive feedback.
 
Please contact us BEFORE leaving neutral or negative feedback. We will work with you to correct any problems.
 
Item descriptions are gathered from manufacturer websites and other reliable sources. We are not responsible for any inaccurate descriptions and recommend you contact the manufacturer where necessary to seek confirmation on particular product features that warrant your purchase.
 
Before resorting to negative or neutral feedback, we request you contact us. Leaving negative feedback does not solve your problem; on the other hand it might create more misunderstandings and a lengthy process to resolve it.
 
We assume, therefore, that a negative feedback is a conclusion of our transaction and release us from all obligations.
 
 
 
 
 
 
               
 


 
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Opening Hours

Mon-Thu: 10am-5.30pm
Fri: 10am-5.00pm
Tel: 0871-990 3440
Fax: 0871-990 3441
 


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